Istanbul Airport (IST)
How to Meet Your Driver
Drivers are not allowed inside the airport building. They wait for passengers outside.
A transferman will guide you to your driver.

To find the transferman, look for the sign displaying B&M.
What should you do after landing
  1. Collect your luggage.
  2. Find Exit No. 13 (Kapı 13).
  3. Look for the logo B&M on the left row of stands near the exit.

Approach the transferman and state your first and last name. He will take you to your driver. The pickup time depends on traffic.

Get into the car and enjoy your transfer.

❗ If you can’t find the sign:

Stay by Exit No. 13, right next to the stands with signs.

Contact us:

We’ll let you know where the sign is or help you locate the coordinator.
❌ Do not go deeper into the terminal.
❌ Avoid taking unauthorised taxis. It’s unsafe.

P. S. Take a screenshot now. It’ll help you find your driver if your connection drops.